Welcome to

Parkhouse Surgery

In Coventry

Patient Participation

Allocated Health Visitor

Annex C                                                                  NHS England

Priority Area 3

Description of Priority Area:  Allocated Health Visitor

What actions were taken to address the priority ?  The practice was without a Health Visitor for many years, but due to a recruitment campaign, we now have a Health Visitor, Anne Tayton.  She contacted the surgery to arrange a meeting.  We invited  her to our quarterly practice meeting to introduce her and her intentions.  Introduction included what she had to offer to benefit the practice and patients, also what we required from her.  Offering an open forum for Mums-to-be / toddlers and children up to 5 years of age.  Also support advice given, leaflets.   For this to develop we are including this in our next PPG meeting – date to be arranged.  Advertising within the practice leaflet, on the notice board , suggestion and feedback.  At this stage its all in the planning.

Results of actions and impact on patients and carers (including how publicised):  To be applied once we have had the next PPG meeting (date to be arranged).